Our main speciality services include telecom services, IT services, POS and smart services. Numerous Retail multinationals and resellers across Europe have switched to our speciality services, Often for installations and maintenance of retail equipment. Thanks to the flexibility of our organisation, our field activities guarantee maximum efficiency. Our central dispatch team plans, follows and adjusts as needed and Our assignments are usually SLA-based.
Through real-time tracking & tracing of incidents and interventions we can keep an eye out on your systems, which allows us to intervene at any given time. It’s is a matter of seconds, not hours. Thanks to our fully automated processes, we organise our services as efficient as possible. Operational efficiency is not an empty promise.
We also have a unique management system to manage on-site services. All actions within the on-site support-process are recorded and measured. Therefore, we have a multitude of management information about the provided services. This gives us the opportunity to continually fine tune and improve. Our intelligent logistics processes avoid unnecessary trips to the warehouse.
We believe in a swap-story to take the problem from the store and to solve it firmly in a lab environment by our expert technicians.
Efficiency is achieved.